Effective Date: 06/03/2025
Welcome to elahi store (https://elahi.store/). By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully.
1. General Terms
- By using this website, you confirm that you are at least 18 years old or using it under parental guidance.
- We reserve the right to modify these terms at any time without prior notice.
2. Products & Pricing
- All prices are listed in INR (Indian Rupees) and may change without notice.
- We strive for accuracy in product descriptions, but slight variations in color, size, and appearance may occur.
- Custom and personalized jewelry orders are non-refundable.
3. Orders & Payments
- Orders are processed only after successful payment confirmation.
- We accept payments through Razorpay, UPI, credit/debit cards, net banking, and wallets.
- Cash on Delivery (COD) is available for selected locations.
- In case of fraudulent transactions, we reserve the right to cancel the order.
4. Shipping & Delivery
- Orders are shipped via Delhivery, Xpressbees, or other trusted courier services.
- Standard delivery time: 5-7 business days (may vary based on location).
- Shipping costs and delivery timelines are mentioned at checkout.
5. Returns & Refunds
- We offer a 7-day return policy for defective or incorrect products.
- Refunds are processed only after product verification.
- Customers must return items in their original packaging.
- Custom-made and personalized items cannot be returned or exchanged.
6. Intellectual Property
- All content, images, logos, and designs on elahi store are protected by copyright and trademark laws.
- Unauthorized use or reproduction of our content is strictly prohibited.
7. Limitation of Liability
- Elahi store is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
- We are not liable for delays caused by shipping partners or unforeseen circumstances.
8. User Conduct
- You agree not to misuse the website for any unlawful activities.
- Any fraudulent, abusive, or illegal activity may lead to account termination.
9. Governing Law
- These terms are governed by the laws of India. Any disputes shall be settled in the jurisdiction of [Your City].
10. Contact Us
- For any queries regarding our Terms of Service, contact us at:
📧 Email: info@elahi.store
📞 Phone: +91 84274 28879
By using our website, you agree to these Terms of Service. If you do not agree, please refrain from using our website.